Effective Date: [1st January 2025]

Welcome to Thru Inspire.

Thank you for choosing Thru Inspire. By using our products, services, and programs (memberships, affiliates, agents, stockists, and distributors), you agree to these terms, designed for mutual benefit and transparency.

1.    Scope

       This policy covers

• • Use of Thru Inspire products and services.
  • Terms for memberships, affiliates, agents, stockist, and distributors.
  • Roles and responsibilities for all parties.

2.    Our Responsibilities

       Thru Inspire:

• • Deliver premium products and services.

• • Provide excellent support and communication.

• • Ensure compliance with all relevant laws.

        You:

• • Use products and services responsibly.
  • Represent the Thru Inspire brand with integrity.

• • Adhere to program guidelines and legal requirements.

3.    Membership Program

Eligibility: Open to all

Benefits: Exclusive discounts and priority access to new products

Termination: Thru Inspire reserves the right to revoke membership for misuse or policy violations.

4.    Affiliate Program

Enrollment: Apply through our affiliate portal (Tiktok, Shopee & Lazada). Approval is at Thru Inspire’s discretion.

Earnings: Receive commissions on sales made through your referrals.

Expectations: Promote ethically, avoid false claims, and represent the brand professionally.

5.    Agent Program

Eligibility: Agents must register and be approved.

Role: Represent Thru Inspire and facilitate sales directly to customers.

Expectations: Maintain professionalism, adhere to branding standards, and ensure customer satisfaction.

6.    Stockist & Distributor Program

Stockists: Focus on direct retail sales.

Distributors: Handle wholesale and regional distribution.

Requirements:

• • • Meet purchase volume requirements.

• • • Sign agreements outlining targets and terms.

• • • Ensure compliance with branding and local laws.
    • Expectations: Maintain inventory, provide excellent service, and operate within agreed terms.

7.    Orders & Payments

Pricing: Prices exclude applicable taxes unless otherwise stated. Taxes are added at checkout.

Payment Options: Pay via TikTok, Shopee, Lazada, or other available methods at checkout.

Cancellations: Cancel orders within 24 hours, subject to confirmation.

8.    Shipping & Delivery

Coverage: Nationwide delivery across Malaysia.

Issues: Report any damages or lost shipments within 7 days via TikTok, Shopee, or Lazada support centers.

9.    Warranty

Coverage:

• • • Select products include a 1-month warranty for manufacturing defects.

• • • Warranty eligibility is specified on the product page or documentation.

Exclusions:

• • • Damage due to misuse, accidents, or unauthorized changes.

• • • Normal wear and tear or cosmetic issues that don’t affect functionality.

• • • Products without a specified warranty.

Claims: Provide proof of purchase and issue details. Thru Inspire may repair, replace, or refund at its discretion.

10.    Intellectual Property (TM2024012622)

Ownership: All logos, trademarks, and content belong to Thru Inspire.

Restrictions: Unauthorized use is strictly prohibited.

11.    Privacy Policy

Data Use:

• • • Personal data (e.g., name, contact details) is used for processing orders and managing programs.

• • • Data is never shared with third parties unless required by law.

Security: We implement robust measures to protect your data. Keep your account credentials secure.

Your Rights: Request access, correction, or deletion of personal data by contacting [Careline Support Centre].

12.    Updates to Policies

We may revise these terms occasionally. Significant changes will be communicated via email or our website.